HundteC · Legal

HundteC POS Service Terms

Last updated: 1 October 2026

These Service Terms are the agreement between HUND TEC Ltd. ("HundteC", "we"), 525 West 8th Avenue #627, Vancouver, BC, Canada, and the business named on an Order Form or account signup ("you") for the use of HundteC POS — the till, self-order kiosk, kitchen display, table bookings, online ordering website and social posting service. You accept them by signing an Order Form or ticking "I agree" at signup. Our general Terms & Conditions and Privacy Policy also apply.

Onboarding uses our one-page Order Form (PDF) — it names your business, plan and start date, and binds these Service Terms.

1. Subscription and billing

  • Your price, billing cycle and start date are on your Order Form or signup confirmation. Subscriptions renew automatically each period until cancelled.
  • You can cancel with 30 days' notice; the service runs to the end of the paid period. Fees already paid are not refunded unless the law requires it.
  • We may change pricing with at least 30 days' notice, effective from your next renewal.

2. What is included while you subscribe

  • The online ordering website and daily social media posts are included with an active, paid subscription and end when the subscription ends. On request within 30 days of ending, we give you a copy of your menu and customer data (section 7).
  • Features may improve or change over time; we will not materially reduce the core service you pay for without notice.

3. Posting on your channels (your authorization)

  • You authorize HundteC to create and publish posts on the social media accounts and pages you connect, on your behalf.
  • Posts are generated from your menu, photos and business information. You can review, pause or turn off posting at any time in the app, and you are responsible for content published on your channels.

4. Your content

  • Your menu, names, logos and photos stay yours. You give us a licence to use them to run your till, website and posts.
  • You confirm you have the rights to the content you upload (for example, photos you did not take yourself are properly licensed).

5. Your customers' data (data processing)

  • Orders, bookings and customer details collected through your till, kiosk or website belong to your business. We process them only to provide the service, keep them secure, and do not sell them or use them to advertise to your customers.
  • We follow PIPEDA and BC PIPA as your service provider. If your customer asks you for access or deletion, we help you honour it.
  • When the subscription ends we delete your data on request, after providing the export in section 7.

6. Your responsibilities

  • Prices, taxes, menu claims (for example allergy or "halal" statements) and receipts are your responsibility to keep accurate and lawful.
  • Keep your devices and staff PINs secure; tell us promptly about any suspected unauthorised access.

7. Payments, hardware and third parties

  • Card payments are processed by your payment provider or terminal. Card data never passes through HundteC; disputes and chargebacks are handled with your payment provider.
  • Hardware (tablets, stands, printers, terminals) is sold separately and carries its manufacturer's warranty.
  • The service depends on third parties (app stores, hosting, social platforms, payment providers). We are not responsible for their outages, but we work to restore service promptly.

8. Support and availability

  • We provide support by phone and WhatsApp at 604 750 6496 during Pacific business hours, and make reasonable efforts to keep the service available. No software is guaranteed uninterrupted.

9. Liability

  • To the extent permitted by law, our total liability under this agreement is limited to the subscription fees you paid in the 3 months before the claim, and neither party is liable for indirect losses such as lost profits. Nothing limits liability that cannot be limited by law.

10. Ending the agreement

  • Either party may end the agreement with 30 days' notice; we may suspend or end it sooner for non-payment or unlawful use, after telling you.
  • On ending: you receive your data export (menu, products, customer list, order history summary) within 14 days of request, then we delete your data on request.

11. General

  • BC and Canadian law govern this agreement. Electronic signatures and click-acceptance are valid. We may update these terms with 30 days' notice; continued use after that is acceptance.
  • Questions: info@hundtec.com · 604 750 6496.